Frequently Asked Questions

Everything you need to know about shopping for luxury vintage at Hawkeye Vintage.

How do you guarantee the authenticity of your items?

Authenticity is our top priority. Every item at Hawkeye Vintage undergoes a rigorous multi-step inspection process by our in-house experts and third-party luxury authenticators to ensure it is 100% genuine before being listed.

What is the condition of your vintage products?

We curate only high-quality pieces. Each item is assigned a condition grade (ranging from 'Pristine' to 'Fair') in the product description. Please review the detailed photos and descriptions for any specific signs of wear.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location. Please note that international orders may be subject to customs duties and taxes upon arrival in your country.

What is your return policy?

Due to the unique nature of vintage luxury goods, all sales are final. However, if an item is found to be significantly different from its description, please contact our support team within 48 hours of delivery for a resolution.

How often do you drop new arrivals?

We update our collection weekly. To get early access to our latest luxury finds, we recommend signing up for our newsletter and following our social media channels.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible 'Buy Now, Pay Later' options through select providers at checkout.